The traditional copy-paste loop
Every correction becomes a separate context-switching task.
- Search canned response snippets
- Manually edit grammar and empathetic tone
- Copy draft into external AI tools
- Paste back into ticket queue
Customer Support Reply Writer
Write Empathetic, Clear Customer Support Replies in Seconds
Support agents handle dozens of complex tickets every hour. Polish helps agents draft courteous, crystal-clear answers with zero copy-pasting, keeping tickets moving and customers happy.
Polish support replies free
10 free fixes daily. No credit card.
Zendesk / Intercom / Freshdesk Example
⌘⇧P / Alt+Shift+P
Draft
Zendesk / Intercom / Freshdesk
you have to reset the router and if that dont fix it send us the logs
✓ Polished in ~0.7s
Customer Support Preset
Please try restarting your router to see if that resolves the issue. If the problem persists, please share your error logs and we’ll be happy to investigate further!
See it in action: Highlight any text in Zendesk / Intercom / Freshdesk, press ⌘⇧P (Mac) or Alt+Shift+P (Windows), and watch Polish improve it in place in ~0.7 seconds.
Remove the detour
A small correction should stay a small correction.
Polish eliminates the extra workflow between noticing a draft and perfecting it.
The Polish workflow
Fix writing in ~0.7s where work is already happening.
- Jot down troubleshooting steps in the ticket
- Press ⌘⇧P to polish into a warm, helpful reply
- Send response in record time
Presets for every scenario
The right tone for every message and audience
Whether sending high-stakes business emails or casual team replies, Polish provides intelligent presets tailored to your context.
Professional
Polished, diplomatic, and executive-ready phrasing for work emails and client outreach.
Friendly
Warm, approachable, and constructive tone for Slack and collaborative team messages.
Concise
Cuts unnecessary fluff and filler words to deliver crisp, high-impact executive summaries.
More Confident
Removes timid qualifiers and passive voice to speak with authority and conviction.
Customer Support
Empathetic, clear, and solution-oriented replies that boost CSAT scores and speed up resolution.
Sales Outreach
Punchy value propositions and clear calls to action that increase response rates.
Fix Grammar
Sub-second spelling, punctuation, and grammar fixes while staying 100% true to your original words.
Native Fluency
Natural English phrasing and preposition adjustments for non-native speakers.
Built for speed & focus
Less interruption. Total writing control.
Polish fixes grammar, flow, and tone while keeping your exact facts, numbers, and intent 100% intact.
Zero background keystroke tracking. Polish reads text only when you explicitly press the shortcut.
Powered by Cerebras AI chips to deliver in-place replacements in ~0.7s with zero lag.
Speed & Workflow Comparison
Why professionals switch to Polish AI
Compare the traditional copy-paste loop against in-place sub-second polishing.
| Workflow Feature | External AI / ChatGPT | Bulky Extensions | Polish AI |
|---|---|---|---|
| Correction Speed | 40-60 seconds | 5-10 seconds | ~0.7s (Sub-second) |
| In-Place Editing | Requires new tab and paste | Floating sidebars | Replaces text in place |
| UI Distractions | Constant tab switching | Red squiggly lines and popups | Zero popups, quiet |
| Keystroke Privacy | Cloud copy-paste | Continuously logs typing | Zero keylogging on-demand |
| Code and Markdown | Often breaks formatting | Strips backticks | 100% Preserved |
Related workflows
Keep correcting text where you write it.
Sound like a native English speaker in every email, message, and document. Polish corrects grammar, awkward idioms, and phrasing in ~0.7s.
Elevate your English writing across every website. Fix typos, grammar, and sentence structure in ~0.7 seconds with zero annoying popups.
Eliminate grammar errors, wrong prepositions, and awkward sentence structures. Polish helps ESL writers craft flawless English in real time.
Questions & Answers
Frequently Asked Questions
Does Polish monitor everything I type in Zendesk / Intercom / Freshdesk?
No. Polish operates with zero keystroke logging. It acts only after you explicitly select text and trigger the keyboard shortcut (⌘⇧P / Alt+Shift+P) or context menu.
Will Polish change what I meant to say?
No. Polish preserves your exact facts, names, numbers, code, and intent. It refines grammar, tone, and clarity without hallucinating or rewriting your core message.
Does Polish work in every Zendesk / Intercom / Freshdesk editor?
Polish is designed to work in standard text fields, textareas, and rich-text editors (Draft.js, Slate, ProseMirror, Quill, Lexical, Notion, Google Docs) across Chrome.
Is there a free plan available?
Yes. The Free plan includes 10 free Polish actions every day with zero credit card required.
Higher CSAT scores and faster resolution times.
Install Polish and try your next draft free.